Skip to main content

Project Management - India's Bane

This is not exactly the way I would have loved to start my first post for the year. But this post was prompted by today's news that Bangalore much touted Namma Metro Rail project's Phase 1 Corridor rollout is about a year behind schedule ("will be operational by Sep 2015, promised Chief Minister Siddharamiah"), and burning ~Rs 2.5 crore additionally for every day of delay. And there is absolutely no accountability. BMRCL, the agency that is building and operating the rail project is let off, and there is no single government agency that has been tasked with oversight.

I have always felt that India lacks project management skills. None of our projects - public or private, end up being completed on time, within costs, as per quality norms. We don't have processes, we don't have good caliber specialists, we don't have the honesty to accept our shortcomings, and we don't have the will to learn.

This malaise is evident in every project across the length and breadth of India - rail upgrades, road construction, airports, urban infrastructure, oil terminals, public housing ...name it, and we suck. Private sector may be a shade better, but just a touch, I guess. And it infuriates me that the public is given a short shrift throughout this process. Of course, their opinions don't count ever - during the planning or  execution. But worse still, there is no sense of responsibility in making the common man's life less miserable while these projects are being executed. Roads are shut or reduced to rubble, walkways disappear, sewage and water spill on to roads, yet none of these matter to the contractors, or the supervising agency. 

Similarly, when private projects are executed, construction material are piled up on public roads, construction equipment use sparse space for their work, with absolutely no attempt from city administrations to reign in such rogue behaviour.

In short, projects are complete disasters. You could build a new airport terminal in Chennai, and be perfectly okay with a massive leak of the air conditioning plant on Day 1. You could build a new highway in Noida and it would just about a wee bit unfortunate that a family of five died on inauguration day because the contractor forgot to segregate up & down traffic lanes. Stories of such callousness of course abound. But such stories have absolutely no bearing on our collective conscience. Life moves on.

And finally, when projects are completed, there is absolutely no interest in making them truly complete. Aesthetics of course is given a go-by, which given our recent history, is not a surprise. But debris and material is left behind..for ever... as if it is none of their problem. Every new project, barring very very few, already look twenty-year old when it opens up for public use.

Once in a blue moon, a Sreedharan or a T N Seshan shows up. I just can't believe that an 80-year old man has to be pulled out of retirement to advise the railways on modernisation. Does it mean that the system has not thrown up a single individual of caliber in the last 20 years, who can replace a Sreedharan?

Pathetic. Wake up India. Get bloody f*(&^ing serious.

Comments

Popular posts from this blog

Will The Nation State of Pakistan Survive?

I know, I know…. I am not a political junkie, and some of my friends and acquaintances know a lot more about the geopolitics of South Asia than I can ever aspire to know, but let me just take a stab at this subject, to partially quench my intellectual curiosity. Of course blogs and social media are hardly the medium for such conversations; it has the tendency to provide a platform where animated discussions can quickly degenerate into a slugfest. But let me still take the plunge. The title is of course eyeball grabbing, quite unintentionally though. That is however the nub of my story, if at all you may call this a story. So let me get to the point right away. If Pakistan continues its current trajectory, it may not last - not a few decades, not a few years, but not even two years. Yes, Pakistan as we know I suspect will cease to exist as a nation, for not a day more than 75 years since its birth, if trends were to be believed. And its demise may have nothing to do with a nuclear

The Trials Of A Hospital Discharge

I have the highest respect for doctors and the medical profession. Yes, there is incompetence in the healthcare system, but just like bad doctors, there are bad bankers, and bad accountants, and bad engineers. Unscrupulous professionals also exist in every sector, including healthcare; a large swathe of health care professionals are however true to their profession, helping humanity.  From my own experiences since 2012, I am less likely to say the same about Indian hospitals, and their administrative systems though. The need for rapid growth, fame, maximising profits, and increasing shareholder value seems to drive bad behaviour and flimsy systems - of opaqueness, unfair pricing, uncalled-for cost escalations, etc. And if one does not have insurance cover, one is left to fend for oneself.   Between 2011 & 2014, when my dad was hospitalised several times, I never questioned the honesty of the system, and paid every bill presented to me, promptly, and in full. I was a recent returnee

The King is Dead. Long Live The King.

1984. I was in Kolkata on a business trip. I was watching life go by through the large bay windows at our office, sipping hot chai, when I noticed a flurry of activity. Shops pulled their shutters down rapidly, swarms of buses pulled across to block streets and white cars with flags wove dangerously through a melee of people scurrying away. I soon learnt why. Indira Gandhi had been shot. We closed business and wound our way back home. I innocently agreed to walk a frightened sardarji to a safe house couple of miles away. Having safely deposited him in his gurudwara, I ducked, hid and ran the eleven miles back to the guest house I was staying in as I watched, without comprehension, mobs with hate-filled eyes go after people that till then were woven into the fabric of the city. That day, I saw hate and anger like never before, and read more about it the next day. A small part of me died that day.   Many years later, I was visiting my city, Mumbai for an extended stay. Singapore had bec